Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 151 | Hard | Activation failed | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 320 | Hard | Invalid password. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 332 | Hard | Account locked. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 566 | Hard | Y or N required | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 340 | Hard | New password required. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 940 | Hard | Error. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 564 | Hard | Over cash limit | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 826 | Hard | Signature required | D27 |
| 567 | Hard | Over repair limit | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 923 | Hard | Request in progress | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 944 | Hard | Invalid response | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 368 | Hard | No account link. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 565 | Hard | Fuel price error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 151 | Hard | Activation failed | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 320 | Hard | Invalid password. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 332 | Hard | Account locked. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 566 | Hard | Y or N required | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 340 | Hard | New password required. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 940 | Hard | Error. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 564 | Hard | Over cash limit | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 826 | Hard | Signature required | D27 |
| 567 | Hard | Over repair limit | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 923 | Hard | Request in progress | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 944 | Hard | Invalid response | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 368 | Hard | No account link. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 565 | Hard | Fuel price error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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