Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 805 | Hard | Velocity exceeded | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 566 | Hard | Y or N required | D27 |
| 940 | Hard | Error. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 924 | Hard | Limit check failed | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 503 | Hard | New Account Information. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 114 | Hard | Invalid account type | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 122 | Hard | Security violation | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 803 | Hard | Not on file | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 153 | Hard | Already redeemed | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 504 | Hard | Do not try again. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 904 | Hard | Format error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 332 | Hard | Account locked. | D27 |
| 804 | Hard | Fuel only | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 826 | Hard | Signature required | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 923 | Hard | Request in progress | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 151 | Hard | Activation failed | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 944 | Hard | Invalid response | D27 |
| 340 | Hard | New password required. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 802 | Hard | Imprint card | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 805 | Hard | Velocity exceeded | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 566 | Hard | Y or N required | D27 |
| 940 | Hard | Error. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 924 | Hard | Limit check failed | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 503 | Hard | New Account Information. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 114 | Hard | Invalid account type | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 122 | Hard | Security violation | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 803 | Hard | Not on file | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 153 | Hard | Already redeemed | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 504 | Hard | Do not try again. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 904 | Hard | Format error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 332 | Hard | Account locked. | D27 |
| 804 | Hard | Fuel only | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 826 | Hard | Signature required | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 923 | Hard | Request in progress | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 151 | Hard | Activation failed | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 944 | Hard | Invalid response | D27 |
| 340 | Hard | New password required. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 802 | Hard | Imprint card | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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