Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 923 | Hard | Request in progress | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 320 | Hard | Invalid password. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 944 | Hard | Invalid response | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 802 | Hard | Imprint card | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 368 | Hard | No account link. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 151 | Hard | Activation failed | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 924 | Hard | Limit check failed | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 808 | Hard | Invalid location | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 792 | Hard | See attendant. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 157 | Hard | Invalid entry | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 803 | Hard | Not on file | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 122 | Hard | Security violation | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 826 | Hard | Signature required | D27 |
| 153 | Hard | Already redeemed | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 804 | Hard | Fuel only | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 923 | Hard | Request in progress | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 320 | Hard | Invalid password. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 944 | Hard | Invalid response | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 802 | Hard | Imprint card | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 368 | Hard | No account link. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 151 | Hard | Activation failed | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 924 | Hard | Limit check failed | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 808 | Hard | Invalid location | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 792 | Hard | See attendant. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 157 | Hard | Invalid entry | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 803 | Hard | Not on file | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 122 | Hard | Security violation | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 826 | Hard | Signature required | D27 |
| 153 | Hard | Already redeemed | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 804 | Hard | Fuel only | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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