Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 803 | Hard | Not on file | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 320 | Hard | Invalid password. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 384 | Hard | Account row locked. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 122 | Hard | Security violation | D27 |
| 368 | Hard | No account link. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 566 | Hard | Y or N required | D27 |
| 940 | Hard | Error. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 503 | Hard | New Account Information. | D27 |
| 923 | Hard | Request in progress | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 114 | Hard | Invalid account type | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 826 | Hard | Signature required | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 944 | Hard | Invalid response | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 504 | Hard | Do not try again. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 151 | Hard | Activation failed | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 803 | Hard | Not on file | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 320 | Hard | Invalid password. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 384 | Hard | Account row locked. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 122 | Hard | Security violation | D27 |
| 368 | Hard | No account link. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 566 | Hard | Y or N required | D27 |
| 940 | Hard | Error. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 503 | Hard | New Account Information. | D27 |
| 923 | Hard | Request in progress | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 114 | Hard | Invalid account type | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 826 | Hard | Signature required | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 944 | Hard | Invalid response | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 504 | Hard | Do not try again. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 151 | Hard | Activation failed | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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