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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | ZiftPay Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 909 | Soft | System malfunction. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 602 | Hard | No Open Batch | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 802 | Hard | Imprint card | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 924 | Hard | Limit check failed | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 122 | Hard | Security violation | D27 |
| 564 | Hard | Over cash limit | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 804 | Hard | Fuel only | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 944 | Hard | Invalid response | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 566 | Hard | Y or N required | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 368 | Hard | No account link. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 151 | Hard | Activation failed | D27 |
| 568 | Hard | Over additive limit | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 808 | Hard | Invalid location | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 153 | Hard | Already redeemed | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 923 | Hard | Request in progress | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 792 | Hard | See attendant. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 384 | Hard | Account row locked. | D27 |
| 904 | Hard | Format error. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 332 | Hard | Account locked. | D27 |
| 803 | Hard | Not on file | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 565 | Hard | Fuel price error | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 826 | Hard | Signature required | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 320 | Hard | Invalid password. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 567 | Hard | Over repair limit | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 940 | Hard | Error. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 340 | Hard | New password required. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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